c bazi Privacy Policy
The security of your personal information is our highest priority. Read this policy for full details on how c bazi collects your information, how it is used, and how it is kept secure.
1. Introduction and Applicability
This privacy policy applies to all services, websites and mobile applications of the c bazi platform. When you use any c bazi service, the terms of this policy automatically come into effect. By registering an account on the platform, you are considered to have given your consent to this policy.
The word "you" or "user" used in this policy refers to any registered or unregistered visitor of c bazi. The word "we" or "c bazi" refers to the organisation that operates the platform. If this policy is changed, it will be published on the platform with the updated date noted. To learn more about us, read our About Us page.
c bazi believes that transparency and trustworthiness are the foundation of a healthy user-platform relationship. This policy has therefore been written in plain language so that every user is fully informed about their rights and protections.
2. What Information We Collect
Information Provided Directly
We store the information you provide directly when creating and managing your account. This includes:
- Full name and date of birth
- Mobile number and email address
- National ID or passport details for identity verification
- bKash, Nagad or Rocket account numbers for deposits and withdrawals
- Your chosen password (stored in encrypted form)
Automatically Collected Information
Some information is collected automatically while you use c bazi. This is essential for platform security and improvement:
- IP address and Device ID
- Browser type, operating system and screen resolution
- Login time, session length and page visit information
- Behavioural data collected through cookies and similar tracking technologies
- Transaction history, betting and gaming activity logs
Information Received from Third Parties
On occasion, information may be verified with trusted third parties for the purpose of identity verification or fraud prevention. In such cases, only the minimum necessary information is used and no additional data is collected.
3. Purpose of Using Information
c bazi uses user information only for legitimate and clear purposes. The main areas of use are listed below:
| Purpose | Details |
|---|---|
| Account Management | Registration, login, password recovery and account verification |
| Financial Transactions | Processing deposits and withdrawals, maintaining transaction records |
| Security and Fraud Prevention | Detecting unusual activity and protecting accounts |
| Customer Support | Providing assistance via live chat and email |
| Promotional Communication | Informing you about bonuses, offers and updates (subject to your consent) |
| Responsible Gaming | Identifying excessive play patterns and taking supportive action |
| Platform Development | Analysing user experience to improve service quality |
4. Sharing and Disclosure of Information
Transfer of Information to Third Parties
c bazi does not sell or lease your personal information. However, specific information may be shared with trusted partners in the following limited circumstances:
- Payment processors: Information necessary to complete transactions with bKash, Nagad and Rocket
- Game providers: Limited information required to operate game services
- Technology service providers: Technology partners who assist in operating the platform
- Legal obligations: As required by legal directives from competent authorities
Third parties with whom information is shared are contractually bound to comply with our privacy standards.
International Data Transfers
Some technology partners may be located outside Bangladesh. In such cases, c bazi ensures that data transfers are completed under appropriate security measures and that the security of user information is not compromised in any way.
5. Cookies and Tracking Technologies
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. c bazi uses cookies for the following reasons:
- Essential cookies: Maintaining login sessions and running basic security functions
- Performance cookies: Analysing website usage data to improve performance
- Preference cookies: Remembering language selection and personalised settings
Cookie Controls
You can block or delete cookies by changing your browser settings. Please note that disabling essential cookies may cause some c bazi features to not work properly and may affect your experience.
6. Data Security Measures
c bazi applies industry-standard technical and administrative measures to protect your information. These include:
- SSL encryption: All data transmission is encrypted with 256-bit SSL technology
- Password hashing: Passwords are stored using the bcrypt algorithm — never in plain readable form
- Access controls: Only authorised staff can view sensitive user information
- Security reviews: Regular security audits and vulnerability assessments
- Firewall: Active network protection to prevent unauthorised access and cyber attacks
- Data backups: Regular encrypted backups to keep information secure
While c bazi is committed to ensuring maximum protection, no technology can guarantee 100% security for data transmitted over the internet. We therefore ask users to remain vigilant as well.
7. Data Retention Period
c bazi retains your information only for as long as is necessary to fulfil the purposes stated in this policy. The following factors are considered when determining retention periods:
- All information is retained while the account is active
- Even after an account is closed, financial records are retained for a specified period as required by law
- Information related to fraud investigations is kept until the investigation is complete
- After the required period, information is securely deleted or anonymised
8. Your Data Rights
Core Rights
As a c bazi user, you have the following rights:
- Right of access: The right to know what information is stored about you
- Right of correction: The right to request correction of inaccurate or incomplete information
- Right of deletion: The right to request deletion of unnecessary information beyond legal obligations
- Right to restrict processing: The right to request that use of your information be limited in certain circumstances
- Right to opt out of promotional communication: The option to stop receiving marketing messages
How to Exercise Your Rights
To exercise these rights, contact the c bazi customer support team. Support is available 24/7 via live chat and email. We are committed to responding to your request within a reasonable time. Your rights and protection regarding your information are also considered part of our responsible gaming policy.
9. Protection of Minors' Information
c bazi strictly prohibits anyone under 21 years of age from using the platform. An age verification process is followed at the time of account registration.
If it becomes known that a minor is using c bazi's services or that their information has been provided, that information will be deleted immediately and the associated account will be closed. Parents and guardians are requested to remain aware of their children's online activity.
10. Changes and Updates to This Policy
c bazi reserves the right to update this privacy policy as needed. If significant changes are made, users will be notified via their registered mobile number or email.
Continuing to use the platform after an updated policy is published will be considered as your consent to the new policy. It is therefore recommended that you visit this page regularly to stay informed about the latest policy. Our terms and conditions may also change in the same way, so those should be read carefully as well.
If you have any questions about this policy, contact us at: [email protected]
This privacy policy applies equally to all services of the c bazi platform.
If you have any questions about data protection, contact our 24/7 support team.